Competent maids and garden cleaners are available in Windhoek, but it requires a little effort to find the right one. Most are able to speak and understand a little English, although fluency and literacy are harder to find. Maids are generally competent at housekeeping, laundry and ironing. Garden cleaners are able to sweep leaves, water plants and cut grass, but are rarely skilled gardeners. Commercial gardening services are available for about $15 per day.
Cooks are rare; some expatriates use private, good-quality caterers for representational entertaining. Good, experienced nannies are available, although more difficult to find than maids. It is extremely unusual to hire a driver in Windhoek, although qualified drivers can be found for this purpose, if needed.
Salaries for domestics who do basic house-cleaning and laundry vary from $80 to $150 per month, full-time on average, varying with experience and additional responsibilities; gardeners receive about $8 to $10 a day and are usually only needed 1 or 2 days a week. In addition, some employers provide food or a food allowance, and/or a transportation allowance.
Most domestic help is not live-in, although live-in help can be found, if needed. Expatriates are expected to abide by Namibian legal requirements regarding the employment of domestic help. Full-time domestic employees must be enrolled in local social security at the employer’s expense and granted at least 24 days of paid leave per year. A year-end bonus is traditionally given to employees, sometimes equal to one-month’s pay, but this is not required.